5 things that improve efficiency of a security management back office

Lets face it: coordinating people is tricky. Not everyone has the same levels of professionalism, time management and qualifications. It is simply a human thing, and this diversity brings vibrance to our communities. However, in a professional setting, particularly in the domain of Security, effective and efficient coordination of qualified and fit security officers does not allow room for errors. After all, the safety of peoples property, well-being and even their lives depends on the Security Operative(s) at the site. Here are five things to consider while engaging security officers to avoid any undesired occurrences down the road.nbsp;Quick resource allocation:Before signing a contract with any security company, it is wise to see something that indicates the number of officers and their locations. This assists in gauging how quickly, or if at all, the company will be able to provide the officers you need. The companys officer database may be confidential, but you can ask about the areas where their officers are working or how many shifts they arrange officers for. Any assurances and merely assurances that may or may not be considered a contractual commitment. To have appropriate expectations, you must have your requirements and their assurances in a formally binding contract.nbsp;nbsp;Verified SIA licensenbsp;Any individual working in the UKs security industry must have an SIA (Security Industry Authority) license. After passing specific training courses for their desired roles, this license is issued to individuals. SIA also conducts background checks for each individual, which include police records, visa status, and work permits (for no residents). Without this SIA license, working in the security industry is illegal. Seeing the SIA license physically is insufficient to ensure the licenses validity. The license does indicate an expiration date and the role for which the license was awarded. However, for instance, it does not indicate if the license was cancelled due to criminal activity a few months ago. While contracting a security company, see if their database of officers is linked with SIAs database for license verification.nbsp;BS7858 vetting and evidencenbsp;The British Standard 7858 is a set of documents which assists employers in screening security personnel before employing them. BS7858 checks include proof of identity, residence and visa status, work permits, police and criminal records, credit history and fraud, and employment history. The extensive check provides enough information to screen security personnel. A strong security company will have a BS7858 vetting along with evidence for each check for each officer. Always ask for this document set for the officers working on your site.nbsp;nbsp;No blowoutsnbsp;The nature of Security is such that it requires around-the-clock 7-day-a-week engagement. Security Officers are people and, as such, are susceptible to circumstances that may not allow them to reach their sites on time or at all. However, not having a security operative at your site can expose you to undesired incidents. While contracting a security company, see their policy and practice for missed attendance (AKA blowouts). How quickly can they arrange an alternate officer at your site if the one assigned cannot be there?nbsp;nbsp;Hassle-free shift monitoring and paymentsDoes it make a sound if a tree falls in the forest when no one is watching? Would the client know if a security officer does not patrol their assigned areas during their night shift? And if so, should they pay for such a shift? The client pays for security cover of their premises; the security company assures them that their premises will be covered as requested. However, what evidence can the client see indicating if the cover was per commitment before approving the payment? While contracting a security company, see the evidence they record to justify the quality of the shift. Should they have a simple form indicating Shift completed as assigned, nothing to report for most of their shifts, they may not be recording evidence property, and the client may be paying for a shift that was not as per the contract.Managing security shifts at a site requires constant vigilance, flexibility, resourcefulness, and documentary evidence. Until RoboCop or Skynet becomes active, people must perform all these tasks promptly and efficiently. However, until Skynets era, Artificial Intelligence (AI) can substantially facilitate Security Shift management. EarnFlex.com is an industry-leading front-line resource provider that combines people-power with AI power to render reliability and confidence, regulatory compliance, and delivery assurance in service operations.We have a large pool of SIA licensed, and BS7858 verified professional security operatives across the UK and geo-mapping for each of the operatives. This geo-map enables us to arrange alternate security officers for sites in minutes. Our pool of security operatives is linked with SIAs database. So any SIA licence change is updated instantly on our database. Furthermore, our AI-powered system automatically conducts a 10-point verification once an officer initiates a book off to ensure the shift was delivered as contracted. This final report is presented to our operations department to confirm. Once the verification review is complete, the shift is marked as completed, and a soft copy is shared with the client.nbsp;nbsp;Give EarnFlex.com a call today, and let us connect you with the future of Security Shift management.nbsp;